Your reviews.
Handled whilst you sleep.
RepPilot replies to your 5-star Google and Trustpilot reviews automatically, and texts you the moment something’s gone wrong — with a ready-to-send reply already drafted.
Three steps. Then it just runs.
Link your Google Business and Trustpilot in under a minute. We handle the rest.
Every few minutes RepPilot checks for fresh reviews and sorts them by sentiment.
Happy reviewers get a warm on-brand thank-you. Unhappy ones text you a heads-up.
Built for the businesses that actually get reviewed.
Never leave a “best brunch in town” comment unanswered again. Thank happy regulars, catch food-safety complaints before they spread.
Your stylists deserve the credit. RepPilot auto-thanks every glowing review by name and flags any service-quality issue the moment it hits Google.
You’re on the tools all day. RepPilot keeps your reputation polished while you’re up a ladder — and texts your pocket when something needs your attention.
Replies that sound unmistakably like you.
Most AI replies read the same — “Thank you for your kind words! We’re delighted…” RepPilot gives your replies a personality. Cheeky, warm, dry, properly northern — train it once and every reply lands like you wrote it yourself.
- Pick a personality — warm, playful, professional, or paste a few of your own replies and we’ll mimic you.
- Reads the review, then responds — names the dish, the stylist, the job. No generic copy-paste.
- Phrases you love, words you won’t use — set your do’s and don’ts, RepPilot remembers.
See your reputation take shape.
Every reply, every new star, every dip in sentiment — tracked in one clean dashboard. Open it once a week and you’ll know exactly where your reputation is heading.
- Rating trends — watch your average climb week over week across every platform.
- Review volume — spot the Monday bump, the mid-month lull, the Friday rush.
- Reply rate & response time — proof you’re on top of it, every single week.
- Platform split — know whether Google or Trustpilot is driving the conversation.